Articles

• Setting-Up Elavon as the Payment Processor in Everest

  Overview This article provides step-by-step instructions on how to set up Elavon as the payment Processor in Everest. Resolution Go to File > Setup > Accounting > Processors. Click New > In New Window...

• Transferring Vendor Accounts Payable Balances

  Overview You can use the steps in this article whenever you need to balance out any payable documents for vendors which are already paid and whose transactions have not been recorded in Everest.   Sol...

• The balance on a bank account is incorrect after reconciliation

  Overview An issue manifested when reconciling a bank account. Somehow the interest income showed up twice or didn't clear correctly when the account was reconciled. Now when you reconcile the account,...

• Error occurred while processing Request during Bank Reconciliation

  Overview You are not able to reconcile bank statements. You receive the following error: Error occurred while proceccing RequestError Details:Error Number : 2006Error Message : Batch_Number exists in ...

• Purchase Invoice and Debit Memo wash, but they generate a loss on the income statement

  Overview A Purchase Invoice and Debit Memo both for the same amount are applied to each other leaving a 0 balance on both. But the income statement is showing a loss in returns. Solution Root cause Ev...

• Changing the accounting period date for the current fiscal year

  Overview The end date for the current fiscal year is incorrect. This article will describe the method to correct this issue. Solution Changing the end date for the fiscal end-year can only be done thr...

• Credit Card transactions are not going through

  Overview Credit card authorization errors can occur when processing credit card payments resulting in transactions not going through due to the following error message: Denied:User authentication fail...

• Solving incorrect balances in accounts payable from a previous year

  Overview You have some payables to vendors that are incorrect from previous years and you are looking to adjust the balances in the vendor accounts. Solution The issue can be resolved by following the...

• The Accounts Receivable Aging Report does not match Balance Sheet

  Overview You are experiencing an issue where your accounts receivable aging report does not match your balance sheet. You cannot identify where this discrepancy is originating. Information This issue ...

• Cannot post sales journal or split journal

  Overview You are unable to post the sales journal to General Ledger or split the journal. You receive the following error: Error Number : 5673Error Message : 5673 : UNABLE TO POST JOURNAL.Error Source...