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Articles

  • Changing the Default Address

    Overview This article describes the procedure to change the mailing or shipping address that is printed by default on all forms including Sales Orders (SO), Sales Invoice (SI), Purchase Order(PO), Pur...

  • Can you copy the security rights of an existing user to a new user?

    Overview This article answers the question of whether it is possible to copy the security rights of an existing user to another user. Information Everest does not provide an option to copy an individu...

  • Changing the Company Logo Displayed in Document Headers

    Overview This article describes how to update the Company Logo that is displayed and printed on the company documents header. Information The Company Logo that is displayed on printed company document...

  • Error: "Application Server does not exist"

    Overview  When you log in to Everest, the client fails to start with the following error: Application Server does not exist. The server event log located in C:\ProgramData\Everest\Temp\sverr.log has m...

  • Everest Database Backup and Restore Procedure

    Overview This article outlines the procedure to backup and restore the Everest database when an administrator wants to transfer the database to a new server or for purposes of replicating data in a pr...

  • Enabling TLS 1.2 for Verifone PAYware connections

    Overview Verifone provides a specific payment method called PAYware that many Everest customers choose to use in processing their payment card transactions. For compliance (especially PCI-DSS) and sec...

  • Generate Encryption Keys for Credit Card Data

    Overview Starting with Everest 6, the credit card sensitive data is encrypted using the standalone cryptographic keys. This article describes the process. Solution After installing Everest 6, the keys...

  • What are the rights/permissions exclusive to the Supervisor group?

    Overview This article details the Everest permissions that only the SUPERVISORS group has that cannot be set by normal security. Information The special privileges assigned to the Supervisor group are...

  • No UI settings found error

    Overview Users are getting a No UI settings found error. They are instructed to restart Everest to reset UI settings to factory default.   Solution This can be fixed by restoring to factory setting fo...

  • Creating Everest users

    Overview This article will describe the method for creating Everest Users. Information Complete details related to user management can be found in the Ch. 2: Setting Up a Company: Security article. Cr...